Privacy Policy

1. What We Collect

Booking Information

Name, WhatsApp number, email, villa address, event date, nationality, and package selections — collected through our website, sales funnel, or WhatsApp conversations.

Website Analytics

We use Google Analytics and Google Tag Manager to understand how visitors use our website. This includes anonymised data such as pages visited, time on site, and device type.

Server Logs

When you visit our website, our servers automatically log standard access information including your IP address, browser type, access times, and referring website addresses. This information is used to analyse trends and administer the site.

Cookies

Our website uses cookies to enable basic functionality and analytics. By using our website, you consent to the use of cookies.

2. How We Use Your Data

• To process and deliver your booking
• To communicate about your event via WhatsApp and email
• To send booking confirmations, quotes, and event logistics
• To improve our website and services through anonymised analytics

3. What We Do Not Do

• We do not sell or share your personal data with third parties for marketing purposes.
• We do not store sensitive payment card or bank account details on our servers.
• We do not knowingly collect data from anyone under the age of 18.

4. Payment Information

Payments can be made via bank transfer, credit card, or cash through our supported payment providers. We may collect your transaction reference for payment verification. We do not store sensitive card or bank account information on our servers. Industry-standard security measures are implemented to protect all financial data.

5. Your Rights

• You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@balibartenderhire.com or via WhatsApp.
• You may opt out of marketing communications at any time.

6. Data Retention

We retain booking records for up to 24 months after your event for operational and accounting purposes. After this period, personal data is deleted unless required by Indonesian law.

7. Children's Information

Bali Bartender Hire does not knowingly collect any personal identifiable information from children under the age of 18. If you believe that a child has provided personal information on our website, please contact us immediately and we will promptly remove such information from our records.

8. Scope

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or we collect. This policy is not applicable to any information collected offline or via channels other than this website.

9. Consent

By using our website, you consent to our Privacy Policy and agree to its terms. By providing your WhatsApp number and email, you consent to receiving booking-related communications. You may opt out of marketing messages at any time.

10. Contact

For any privacy-related questions or requests: